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Asset and Scheduling Assistant (18 month)
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for an Asset and Scheduling Assistant to support a campus-wide project to replace all non-Windows 11 compatible computers by Fall 2025. This is a large project with a tight timeline. Faculty, staff, conference room, classroom, and research lab computers will be replaced.
The successful candidate will work both independently and collaboratively as a member of the project team to schedule appointments and rooms, track the availability, procurement, and receipt of computer/hardware assets; generate, edit and manage required reports; and update the asset inventory ensuring its integrity and authority for ongoing use beyond the project. They will have latitude and authority for independent decision-making and have authority to work with faculty, staff and department representatives directly and on behalf of the project. Requires knowledge of different tools/applications and how the data in each is used and related, including O365 applications (Teams, Outlook, Excel, Access, etc.), Smartsheet, and a ticket management application.
The project team members consist of the project manager, the Desktop and Mobile Computing service owner, the Field Support Group Deployment Group supervisor, and the ITS Central Business office, among others. A high degree of integrity in communications to the project team, faculty, staff and department representatives is required, including developing effective communications, and responding with regular and follow up communications to ensure the project needs and expectations are communicated to faculty, staff, and department representatives and their needs are communicated back to the project team.
All work must proceed efficiently and effectively. The work requires a high level of attention to detail and accuracy, ability to follow pre-defined processes and workflows accurately and the ability to work independently, and to make appropriate decisions, as part of a project team. While focus is on following established processes and workflows, they should also be prepared to identify, recommend, or implement continuous improvements to improve efficiency.
They must be able to complete work within scheduled time constraints and maintain a personal working schedule that allows work and daily responsibilities to be completed as scheduled. The successful candidate must have excellent customer service and communication skills, time management and work skills and the ability to work effectively under time constraints and difficult circumstances.
This position reports to the Manager, Desktop and Mobile Computing services, but will also work closely with and respond to questions and direct the work of other members of the project team.
Primary Responsibilities:
Ensure work proceeds without interruption, efficiently and effectively:
- Oversee, schedule, update and monitor required appointments and reservations for computer deployments to faculty, staff, classrooms, and conference rooms.
- Develop, maintain, and revise, as needed, an effective communications strategy to department contacts, their faculty and staff, ITS managers and supervisors to ensure appointments and deployments proceed efficiently and without disruptions.
- Create and maintain accurate records of machine deployments in keeping with on-going expectations for the ITS asset inventory, using appropriate tools and communication methods.
- Oversee, update, and manage all required reports, ensure accurate data is captured, updated, and confirmed through the entire decision-making and deployment processes.
- Track the availability, procurement, and receipt of computer/hardware assets, and update the ITS asset inventory and anticipate and communicate to the manager, the status of needed inventory in a timely manner to ensure work can proceed without interruption.
- Ability to work with different tools/applications, including O365 applications (Teams, Outlook, Excel, Access, etc.); Smartsheet, and a ticket management application.
- Make independent decisions and recommendations in alignment with project strategy and outcomes.
- Assist Service Owner with documenting decisions and ensuring compliance with larger ITS asset inventory expectations to ensure ongoing data integrity.
Additional Responsibilities:
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- Bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or by an internationally recognized accrediting organization or an associate degree and two years of full-time experience working asset or inventory management and data management.
- One year professional experience in a related field, such as inventory management, data entry, or scheduling.
- Experience creating, overseeing, and implementing an effective communications strategy to customers and decision makers.
- Experience with data management and ensuring data integrity across multiple tools/applications.
- Proficiency in O365 applications (i.e., Microsoft Office).
- Demonstrated ability to be self-motivated, to manage multiple priorities and tasks, and to work independently and within a team structure.
- Excellent communication and interpersonal skills including the ability to build solid working relationships with individuals of diverse responsibilities and professional backgrounds.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- 2-3 years experience working with inventory management processes requiring a high level of accuracy and attention to detail.
- Experience updating and maintaining Access databases.
- Experience working with Smartsheet.
Additional Information:
Professional Rank and Salary Range: Senior Staff Assistant, SL3; $60,000-65,000.
Special Notes: This position has the potential for telecommuting up to 50%. Visa sponsorship is not available for this position.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174768
Application Instructions:
Applicants MUST submit the following documents:
- Resume/CV
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- Contact information for three professional references
Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: This position will remain open until it is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 4/23/24
HOW to APPLY | Rensselaer Polytechnic Institute has partnered withf the Arts Consulting Group to identify candidates for the position of Executive Director, for the Experimental Media and Performing Arts Center (EMPAC) Interested applicants are invited to apply at this link: Executive Director | Arts Consulting Group (crelate.com) Applications must include: 1. A cover letter that balances artistic philosophy with an understanding of the importance of academic research; 2. A resume that highlights a chronological career progression, education, and associated accomplishments; 3. A production-oriented curriculum vitae that demonstrates how the applicant’s past experience has made a meaningful contribution to contemporary arts, higher education, and/or society. To submit materials (electronic submissions preferred), please click here: Executive Director at EMPAC | Arts Consulting Group (crelate.com). For questions or general inquiries about this unique opportunity, please contact:
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Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the first IBM Quantum System One on a University Campus Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. |
About EMPAC | Curtis R. Priem Experimental Media and Performing Arts Center “The concert hall of the 21st century has arrived. But in addition, the huge building, laid out on a hillside, houses a 400-seat theater with comparable versatility; two black-box studios, one geared more toward sound, the other toward sight; and space for rehearsals and other uses. And for their electronic and data needs, all these components have access to one of the world’s biggest supercomputers.” The New York Times (10/08/2008) At the Curtis R. Priem Experimental Media and Performing Arts Center (EMPAC) at Rensselaer Polytechnic Institute (Institute), the arts, sciences, and technology meet under one roof in four exceptional venues. This incredible 220,000 square foot building, designed by London-based Grimshaw Architects, opened in 2008 and is an unmatched model of acoustics, infrastructure, and architectural engineering with state-of-the-art performing arts infrastructure and architectural engineering. EMPAC’s concert hall features 1,165 seats with the ability to sculpt the acoustical soundscape for musical performances and equipment for screens, projections, and staging elements. The Goodman Studio/Theater and Studio 2 are versatile spaces that can be used to create immersive experiences utilizing both projection and sound technology. EMPAC’s theater features computer-controlled rigging, a sixty-foot fly tower, and advanced recording audio and video recording technology. Beyond the four core venues, EMPAC houses residency studios, research offices, green room, soloists/conductor suites, changing rooms, and the main lobby level, as well as café and mezzanine levels, which are often used by students as studying and meeting spaces. EMPAC currently commissions, presents, and researches interdisciplinary time-based visual art and the entire range of performing arts genres. It is on the precipice of its next era as a local, regional, and global research entity and destination in exploring the industry and market in which the EMPAC business model exists and how it will evolve. EMPAC will embrace how its purpose deeply aligns with the Institute’s Rensselaer Forward strategic plan in its 2024 Bicentennial and over the next 10 years with strategic themes embedded in Education, Research, Translation, Regional Engagement, and Welcoming & Inclusive Community. The Institute’s strategic goals include becoming the premier arts and creativity-driven science and engineering university; creating a robust and holistic learning community focused on the generation and discovery of new knowledge, processes, and products at the interface of science, technology, and arts; and leading a renewal of and integration with the Capital Region. Curatorial Activities Artists-in-residence work with EMPAC’s technological resources in order to produce work at the center, often planned years in advance. Artist residencies are uniquely tailored to each individual artist, and members of the EMPAC production staff are deeply involved in the development of artistic ideas of the residencies. Artists in residence share their artistic research through the process, and visitors can also engage in experiences ranging from theater productions, concerts, and installations to an interdisciplinary program of screening, talks, and workshops. EMPAC resources are used for research by the Institute’s community and otherwise are utilized for meetings, workshops, and symposia. The unique polyvocal curatorial programs at EMPAC lead to the creation of diverse time-based artworks and hundreds of artists have created and presented their new works that foster deep artistic inquiry and audience engagement. The artistic projects are supported in depth over extended periods of time, allowing the artists to fully realize their visions using the exceptional technological infrastructure and the expertise of the EMPAC staff. Collaboration with other institutions, presenters, and museums is key to EMPAC’s goal of expanding audiences and connecting more deeply to the on-campus and external communities it serves. Research Initiatives In addition to its curatorial program, EMPAC is the center of robust research initiatives driven by Institute students, faculty, and staff from all five schools. Using the venues and with the support of EMPAC’S professional experts, researchers are supported in work centered on the questions of understanding human sensory experience, communication, and interaction with computing systems. From student work to research and performance opportunities, extracurricular clubs to special events, EMPAC offers a range of ways for Institute students to be involved. Since 2020, EMPAC has also been part of the Google Arts & Culture project, allowing visitors to enjoy stories on various topics, including the building’s design and construction and spatial audio and wave field synthesis. While EMPAC is independent of any individual school of study, it plays a critical role in centering the Institute in the international discourse around arts, science, and technology.
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Job Summary | The Executive Director of EMPAC will guide and deliver on its mission and vision as a global center at the intersection of the arts, science, and technology. They will be accountable for a strategic direction, business model, and adaptive change that are in alignment with the Institute’s Rensselaer Forward plan, including the goal to create the most welcoming and inclusive community possible for faculty, staff, students, and the external community EMPAC serves. The Executive Director will maintain a presence both on and off campus by actively participating in the community and establishing international visibility at relevant conferences and other events that increase exposure and access to artists that could curate, produce, or be presented by EMPAC. These activities are focused on preserving an integrated interdisciplinary pedagogical approach to research, programs, and campus events that inspire active participation by faculty and students in and attendance at EMPAC. The Executive Director will partner with each of the School Deans and Institute Administration to coordinate student learning outcomes, activating EMPAC as a hub for student learning on campus. They will oversee, inspire, and collaborate with a dedicated staff while investing in them and securing the resources that ensure EMPAC remains at the forefront of technological advancements. In collaboration with Institute Advancement and the President, the Executive Director will establish and maintain a portfolio of donor relationships that support the capital and operating needs of EMPAC, including its facilities, programs, and research. Additionally, the Executive Director will spearhead plans with the Office of Community Engagement and Communications to engage with local and regional organizations, as well as too raise the unique profiles of both EMPAC and the Institute in the region and on national and international levels. EMPAC’s core annual operating budget in fiscal 2024 is $4.6 million with additional expenses embedded in the Institute’s operational structure, and it has approximately 40 full-time staff. The current direct reports to the EMPAC Executive Director include Associate Director (Arts), Associate Director (Research), Director (Stage Technologies), Lead Audio Engineer, Senior Business Administrator, Senior Systems Administrator, Manager (Communications & Grants), Manager (Design Communications), and Manager (Administrative Operations). |
Qualifications | Qualifications The successful candidate will have a minimum of a master’s degree, or equivalent experience, and 8-10 years of senior management expertise in commissioning, promoting, programming, producing, and/or presenting contemporary music, theater, dance, multi-media, or other experimental creative industry initiatives. A comprehensive understanding of associated production, capacity utilization (both venue and staff), audience development, and venue management is important. Although experience in an academic environment is helpful, those with demonstrable results in nonprofit or corporate structures are welcome to pursue this unique opportunity. Exceptional relationship management, donor cultivation, and creative industries expertise with leading producers and artists at the national and international level is preferred. The capacity to work flexible hours on evenings and weekends is required in best serving the needs of numerous stakeholders. Knowledge, Skills and Abilities The Executive Director will be a gifted collaborator and communicator who builds relationships and partnerships both on campus, as an ambassador in the community, and at the forefront of the experimental media and performing arts fields. An entrepreneurial thinker with creative artistic spirit and a drive for innovation, the Executive Director will see the big picture, invite ideation from many sources, lead adaptive change, and have a futuristic vision. They will bring EMPAC and the Institute together around a shared strategy and vibrant business model with an open minded, creative, calm, and diplomatic approach. The Executive Director will have a wide network among innovative and experimental artists and will mobilize technology in artistic experimentation. They will inspire trust by being human-centered, responsive, thoughtful, and strategic. With the cultural competency to meaningfully engage and include diverse audiences and individuals, the Executive Director will support existing successful programming, partnerships, curation, and research while welcoming new ideas that propel EMPAC to new heights. Key Competencies:
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Starting Salary/Rate | Expected hiring range: $250,000- $300,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Job Posted Date | Posted on 03.29.2024. Applications will be accepted until the position is filled. Applications received on or before May 15, 2024 will receive first consideration. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity Employer. The Institute welcomes candidates who will bring a broad spectrum of cultural, ethnic, national, and international perspectives to its work and campus communities. The Institute encourages all to apply, as diversity across race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, military status, disability status, marital or domestic partnership status, parental status, and all other identities is vital to its progress as an organization. |
- Full Time
- Immediately
- Troy, NY
- 5/16/24